New Client Registration
When you first come to the Cafe, one of our volunteers will explain how the Cafe works. Part of this explanation will involve asking you to complete a form explaining our terms and Conditions so that you understand our responsibilities and your expectations regarding the item(s) you want repaired.
To help us speed up the registration of new clients, we invite you to complete this form in advance.
House Rules
The work carried out in the Repair Café is performed free of charge on a volunteer basis by the repair experts at hand. However, any use of new materials such as leads, plugs, fuses, batteries or other spare parts deemed necessary for repair will be paid for separately.
The fact that the repairs are being performed by unpaid volunteers reflects the allocation of risks and limitation of liability: neither the organisers of the Lover Repair Café nor the repair experts are liable for any loss that may result from advice or instructions concerning repairs, for the loss of items handed over for repair, for indirect or consequential loss or for any other kind of loss resulting from work performed in the Repair Café. The limitations in these House Rules shall not apply to claims declared justified on the basis of liability arising by virtue of applicable consumer protection legislation which cannot be lawfully superseded.
- Visitors offering broken items for repair do so at their own risk.
- Experts making repairs offer no guarantee for the repairs carried out with their help and are not liable if objects that are repaired in the Repair Café turn out not to work properly at home.
- Repair experts are entitled to refuse to repair any item that is considered too dirty, too dangerous and/or damaged or obviously beyond repair.
- Repair experts are not obliged to reassemble disassembled appliances that cannot be repaired.
- Visitors to the Repair Café are solely responsible for the tidy removal of broken objects that cannot be repaired.
A voluntary donation on completion of the repair is greatly appreciated.